Shop Terms & Conditions

Shipping & Delivery

Delivery is based on the products being delivered to a ground floor location for self assembly. Please contact us should you require a quote for delivery/collection involving, stairs, difficult access, or furniture assembly. We reserve the right to charge for delayed or cancelled delivery appointments.

Privacy & Security

In general, you may visit this website without identifying yourself or revealing any personal information. Some portions of this website may require you to give us personally identifiable information, which is information that enables us to identify you, such as your name, email or other address, or other personal information ("Personal Information"). If you opt to provide us Personal Information, we may use it for purposes such as verifying your identity, sending you information, making the site easier for you to use by not having to enter information more than once, helping you quickly find services or information on the website, helping us create content most relevant to you, alerting you to product upgrades, special offers, updated information and other new services from Springfield, or contacting you. For certain programs, we may make your Personal Information available to our business partners, for marketing and other purposes which we believe may be beneficial to you. In the event of any merger or acquisition of our business in whole or in part, all rights to your Personal Information may be transferred to the acquiring entity.

Returns & Replacements

In the unlikely event of the chosen product being unacceptable to you in your environment, we will assess the situation in a neutral manner in view of arriving at a mutual agreement. Springfield does not accept returns for unfaulty goods.

Payment, Contract of Sale, Pricing & Promotions

All goods remain the property of Springfield until full payment has been received and goods delivered to purchaser. Payment of all goods to be received in full prior to delivery. Contract of Sale takes place on delivery of goods and signed acceptance of goods by the purchaser. Springfield reserves the right to change or alter pricing displayed on this website or any marketing material containing prices at short notice. Springfield reserves the right to commence and close pricing promotions at anytime. Springfield reserve the right to cancel any order prior to delivery and issue full refund at their discretion. All prices quoted are inclusive of VAT at standard tax rate unless otherwise stated.